Frequently Asked Questions about Self Storage

Do you offer services for both household and business customers?
Yes. Flagship Sun Self Storage offers storage solutions for both household and business customers.

Can I buy boxes and other packing products from Flagship Sun Self Storage?
Yes. Flagship Sun Self Storage offers a wide variety of boxes and packing supplies.

Do you have video cameras?
Flagship Sun Self Storage utilizes video cameras as a security measure. Cameras are located at the point of entry and exit and other areas around the facility. The cameras record when they sense movement and the manager can see the cameras from the on-site office.

Can anybody drive onto this property or do you need a PIN number?
Flagship Sun Self Storage has an electronic gate system which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the facility. Do not allow others to follow behind you when accessing or leaving the property.

What is climate control?
The climate controlled units at Flagship Sun Self Storage maintain a temperature of 60 to 80 degrees. This feature helps protect your stored belongings from the extreme temperatures.

What is a roll-up door?
Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.

Do I get a lock when I rent a unit?
You can purchase a new lock at the Flagship Sun Self Storage office. We offer a variety of sizes and types of locks and recommend purchasing a disc lock to ensure the highest level of security.

What is a drive-up unit?
A drive-up unit is an outside unit, located on the first floor of a facility that gives you the ability to load your belongings directly from a vehicle or truck.

What's the difference between office hours and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed. If you require access outside of our standard gate hours ask your Store Manager for information about 24-hour access.

What is the difference between an indoor and outdoor unit?
An outdoor unit has access from outside. An indoor unit is within the property and will require you to go inside to access your unit.

What kind of security do you have?
Flagship Sun Self Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. We feature electronic gate with coded access, monitored video surveillance, fenced and well-lit facilities, and personal locks available for purchase.

Do you accept credit cards?
We accept several major credit cards, including MasterCard, Visa, Discover, and American Express.

What sizes are available and how do I pick my size?
We offer a wide range of sizes to accommodate your needs. Sizes range from 5x5, or 25 square feet, to 10x30, or 300 square feet. Determining the right size is easy with the help of our size estimator and the help of our Store Manager who is trained to assist you in this process.